Terms of Service

Effective August 1, 2026 · Senda Dorada LLC · Cheyenne, Wyoming, USA

Commercial terms summary. The confirmed order, written route quote and invoice control where they state more specific terms. See the separate shipping, samples and returns policy.

1. Who we are

Senda Dorada LLC ("Senda Dorada", "we", "us") is a limited liability company registered in the State of Wyoming, USA, at 2232 Dell Range Blvd, Suite 303 1309, Cheyenne, WY 82009. We supply Colombian specialty coffee on a business-to-business basis.

2. Quotes, orders and reservations

Sample-coffee values and the Canadian transport schedule are provisional planning figures until the team confirms the named lots, availability and destination in writing. The sample selector does not collect payment.
A quote or sample request carries no financial commitment and does not reserve inventory. If a secure payment option is added later, server verification—not a browser return URL—must remain the source of truth.
Quotes are valid for 7 calendar days unless stated otherwise.
Minimum wholesale order: 10 kg. Maximum per order: 250 kg. Planning capacity may be up to 50 kg/day roasted and 60 kg/day green, but allocation, preparation and dispatch windows are confirmed for each order; they are not delivery promises.

3. Pricing and freight

Coffee is priced per kilogram in US dollars, including for Canadian destinations. The sample reservation preview separates provisional coffee from an estimated Canadian transport-and-handling line; neither is charged until confirmed. Wholesale checkout shows coffee and a planning transport estimate separately; the exact Incoterm, named destination, inclusions and freight are confirmed on the order. We do not describe a shipment as DDP unless the written order actually assigns the applicable DDP responsibilities and costs.

4. Payment

Invoices are issued in USD by Senda Dorada LLC. No sample payment is activated in the current preview; the team must confirm sample coffee, transport and availability before issuing a secure instruction. Wholesale card checkout charges the server-validated coffee subtotal with any applicable catalog discount; exact wholesale freight is confirmed separately before dispatch. Preparation begins only after verified payment, availability and applicable order terms are confirmed.

5. Shipping and customs

Responsibilities depend on the confirmed Incoterm and named destination. For an applicable DDP order into Canada, the final order documents identify who coordinates carriage, export/import steps, the CBSA entry and CARM accounting, food-import filings under the Safe Food for Canadians Regulations, duties/taxes and delivery. Coffee under HS 0901 is duty-free on import into Canada, but 5% federal GST is assessed on the customs value and carrier brokerage may apply. DAP and EXW place different responsibilities on the buyer. Dispatch and delivery windows are estimates and can change because of origin availability, preparation, customs or carrier operations. See the Trust Center and shipping policy.

6. Refunds, cancellations and replacements

Availability: card checkout alone does not confirm inventory or reserve a lot. If availability cannot be confirmed, we contact the buyer about a substitute, revised timing or cancellation. Any refund is returned through the verified original payment method under the final order terms.
Cancellation: an order not yet in preparation can be cancelled for a full refund. Order-specific roasting, grinding, labeling or preparation may become non-cancellable after work begins.
Damaged, short or wrong order: notify quotes@sendadorada.com within 48 hours of delivery with the order reference, quantities, photographs of product, label, outer box and internal packaging. Keep the goods and packaging for carrier review.
Returns: request authorization within 10 business days. Eligible unopened standard products must remain sealed and unused. Opened coffee and custom products are not returnable for change of mind. Full conditions and the authorized Wyoming address are in the shipping and returns policy.

7. 1 kg sample credit and commercial benefits

The current 1 kg sample values are provisional on the sample selector. Coffee, availability, destination and transport require human confirmation before payment.
One sample-coffee credit may be reviewed for a qualifying first wholesale purchase of at least 25 kg within 90 days. It is not automatic and excludes shipping and handling, taxes, payment fees and services.
A sample credit is not combined automatically with a welcome or loyalty promotion. Any combination requires a documented margin validation and written confirmation.
Benefits are non-transferable, have no cash value, and apply only when included on the confirmed order documents.

8. Product

Coffee is an agricultural product; cup scores, availability and harvest characteristics vary by lot and season. Descriptions and SCA scores reflect evaluation at origin and are provided in good faith.

9. Limitation of liability

To the maximum extent permitted by law, our liability for any claim relating to an order is limited to the amount paid for that order. We are not liable for indirect or consequential damages.

10. Governing law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules.

11. Contact

Questions about these Terms: quotes@sendadorada.com.